Revenue Analyst

About Sentral

Sentral is a network of communities redefining the way people live. Sentral’s mission is to be the leading residential hospitality operator through superior performance, enhanced experience, and a network of connected communities. We take the convenience, connection, and comfort of home to new heights-we call it Home+. Our one-of-a-kind communities offer unrivaled locations, innovative tech-enabled services, and premium amenities to enhance everyday life. Sentral lets you live life on your own terms in the heart of the world's best cities: Atlanta, Austin, Chicago, Denver, Los Angeles, Miami, Nashville, Oakland, Philadelphia, Pittsburgh, Portland, San Francisco, San Jose, Santa Monica, Scottsdale, and Seattle, with more coming soon.

Our core values reflect our commitment to our employees, as we are service first in our actions, value thinking like an owner, and continuously strive to make one another better. We strongly believe in continuous personal improvement, career growth and diversity in our workforce. With ongoing learning & development offerings, leadership coaching and mentorship programs, we foster an empowered environment rooted in empathy and growth. Our team members are curious explorers who never stop learning and who strive for great outcomes.

Learn more about us at www.Sentral.com.

Position Overview and Responsibilities

At Sentral, we are building a team of people-first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a can-do attitude, a growth mindset, and an entrepreneurial drive. Successful candidates will be proactive, solution-oriented, and have strong ownership of their work. We are building a team of people-first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a good sense of humor, a positive attitude, a growth mindset, and an entrepreneurial drive. The Revenue Analyst is responsible for identifying and maximizing all potential revenue opportunities for the Unfurnished segment of the portfolio.

This is a remote position.

What You’ll Do:

• Alongside community Operating teams, analyze, identify, communicate and execute on revenue decisions, considering weekly/monthly supply and demand forecasts, competitive price intelligence and a comprehensive understanding of market conditions to maximize revenue opportunities for both new leases and renewals.  

• Monitor competitor rates, positioning, strategies, and data; maintain understanding of the dynamics of the local market and demand generators and present appropriate action plans to management

• Effectively use the AI Revenue Management Platform to manage day to day price execution.

• Conduct daily review of rate recommendations

• Incorporate market data to assess trends, inventory and maximize revenue

• Actively manage lease expirations through differentiated pricing structures and concessions

• Critically evaluate unit-level amenities and base rent adjustments.

• Lead weekly strategy and pricing calls, conduct periodic performance reviews and develop/inform centralized reporting tools/dashboards for key metrics and initiatives.

• Identify internal and external risk factors and develop a strategy to mitigate risk.

• Provide context on performance drivers – communicate beyond the metrics, explaining factors and decisions that had an impact on historical results so that these insights can inform future decisions

• Be a resource and thought partner to Operations, Training and Marketing team leaders. Host recurring calls/meetings with cross-department partners to address pricing questions.

Skills and Experience

• Minimum of 3 years in a growing service-based organization, with 2+ years of direct Revenue Management experience strongly preferred

• Strong knowledge of multifamily pricing. Experience with a multifamily revenue management system preferred (LRO, RENTmaximizer, YieldStar, AIRM)

• Experience with a property management software system preferred (Entrata, OneSite, Yardi)

• Demonstrated high level of proficiency with Microsoft Office, particularly Excel

• Analytical background and ability to learn new systems quickly

• Exercise excellent communication and listening skills

• Passion, positivity, and an ability to flex with a growing organization

• Excellent interpersonal skills represent an advantage

• Must possess strong attention to detail

• Ability to effectively communicate in an upbeat way to maximize partner opportunities

• Strong oral and written communication skills

• Time management skills

• Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems with urgency

• Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives

• Bachelor’s degree in business, Economics, Analytics or Real Estate preferred

Sentral Benefits

• Healthcare Coverage: We are committed to providing comprehensive healthcare plans (medical, dental, vision, and other benefit options) to our team members and their families.
• Time Off: Sentral fosters a flexible work lifestyle by offering paid time off, paid holidays, & volunteer hours to all full-time team members.
• Matching 401K: To help you reach your savings goals, we offer a 401(k) plan with a match.
• Career Development: We offer extensive learning and development opportunities to support growth.

The following requirements are intended to reflect the expected work environment and physical demands of the role. Candidate must be able to perform the following activities with or without reasonable accommodation to be successful in the role:

• Work in a space that includes indoor and outdoor spaces, with and without covering
• Move throughout the property for extended periods of time
  
• Transport boxes and equipment weighing up to 20 pounds
• Communicate with other persons in the building
• Observe details in surrounding areas and on a screen

If you require accommodations to the above listed job duties or would like to request accommodations during the interview process, please indicate so on your applications in the 'Accommodations' section.

Sentral is dedicated to creating a diverse and inclusive work environment that champions all backgrounds, identities, and voices. We strive to cultivate a space where our team members feel valued, and our residents feel loved. While there is no exact recipe for ensuring our residents feel loved, we believe a key ingredient is seeking and employing individuals that reflect the uniqueness of our residents.

As an Equal Opportunity Employer, we do not discriminate based upon actual or perceived race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.